Privacy & Security Policy
Welcome to Zytrix Online (the "Site", "we", "us", or "our"). This Privacy & Security Policy explains how we collect, use, disclose, and protect information about visitors and users of the Site. By accessing or using the Site, you agree to the terms described in this policy.
1. Information We Collect
We collect information that helps us provide, protect, and improve our services. We classify the information we collect into two categories:
- Personal information: Information that can be used to identify you directly or indirectly, such as your name, email address, postal address, phone number, payment information (when applicable), and other information you voluntarily provide when contacting us, registering for an account, or subscribing to newsletters.
- Non-personal information: Information that does not identify you personally, such as aggregated usage data, anonymous identifiers, device and browser information, page views, and analytics collected via cookies and similar technologies.
2. How We Collect Information
- Directly from you when you provide it (for example, when you contact us, sign up for newsletters, or submit forms).
- Automatically through your interactions with the Site, using cookies, web server logs, and analytics tools.
- From third-party services when you choose to link or sign-in using their services (for example, social sign-in providers), subject to their permissions and terms.
3. How We Use Your Information
We use personal and non-personal information for the following purposes:
- To operate, maintain, and improve the Site and our services.
- To provide customer support and respond to your inquiries.
- To send administrative information, technical notices, updates, security alerts, and support messages.
- To send marketing communications where you have consented to receive them; you may opt out at any time.
- To detect, investigate, prevent, and remediate fraud, security incidents, and other harmful activities.
- To comply with legal obligations and enforce our terms and policies.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to collect non-personal information and to provide and improve the Site. Cookies allow us to recognize your browser and remember preferences. You can manage cookies through your browser settings; however, disabling certain cookies may affect Site functionality.
5. Information Sharing and Disclosure
We do not sell personal information. We may disclose information only in the following limited circumstances:
- Service providers: We may share information with vendors and service providers who perform services on our behalf (for example, hosting, analytics, email delivery). These parties are contractually required to protect your information and may use it only for the purposes we specify.
- Legal requirements: We may disclose information when required by law, subpoena, or legal process, or to respond to lawful requests by public authorities.
- Business transfers: If our business or assets are acquired by or merged with another company, user information may be transferred to the acquirer as part of that transaction; we will notify affected users when required.
- Protection of rights: To protect the rights, property, or safety of Zytrix Online, our users, or others.
6. Data Security Measures
We take commercially reasonable measures to protect information against unauthorized access, alteration, disclosure, or destruction. Our security measures include, but are not limited to:
- Transport Layer Security (TLS/HTTPS) to encrypt data in transit between your browser and our servers.
- Encryption of sensitive data at rest where appropriate.
- Access controls, role-based permissions, and periodic access reviews to limit who can view or process personal information.
- Regular security assessments, vulnerability scanning, and application updates.
- Secure backups and disaster recovery procedures.
Important: No system is completely secure. While we strive to protect your information, we cannot guarantee absolute security. If we become aware of a data security breach that materially affects your rights or privacy, we will follow applicable breach notification laws and inform affected users in a timely manner.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, to resolve disputes, and to enforce our agreements. Retention periods vary by data type and purpose; when personal information is no longer required, we securely delete or anonymize it.
8. Your Rights and Choices
Subject to applicable law, you may have certain rights regarding your personal information, including the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate personal information.
- Request deletion of personal information in certain circumstances.
- Object to or restrict processing of your personal information.
- Receive a copy of your personal information in a portable, machine-readable format.
To exercise these rights, please contact us using the contact information provided below. We will respond in accordance with applicable law. We may request verification of your identity before processing requests.
9. Children's Privacy
The Site is not directed to children under the age of 16. We do not knowingly collect or solicit personal information from children under 16. If we learn that we have collected personal information of a child under 16 without parental consent, we will promptly delete that information. If you believe we may have collected information about a child under 16, please contact us.
10. International Transfers
Our systems and service providers may be located in, or transfer your information to, countries outside of your jurisdiction. Where transfers occur, we take reasonable steps to ensure appropriate safeguards are in place, in accordance with applicable law.
11. Third-Party Links and Services
The Site may contain links to third-party websites, applications, or services. This policy does not apply to those third parties; their use of your information is governed by their own privacy policies. We encourage you to review the privacy policies of any third-party sites you visit.
12. Security Reporting & Responsible Disclosure
If you discover a security vulnerability or wish to report suspicious activity affecting the Site, please contact us immediately. We appreciate responsible disclosures. Please include sufficient detail so we can reproduce and resolve the issue; do not publicly disclose vulnerabilities before we have had a reasonable opportunity to investigate and remediate them.
If you have questions, requests, or concerns about this policy, or if you wish to exercise your privacy rights, contact us at:
Email: Busines9009@gmail.com
Website: https://www.zytrix.online
13. Compliance with Laws
We endeavor to comply with applicable privacy and data protection laws, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable. This policy describes our practices; it does not create rights enforceable by third parties.
14. Changes to This Policy
We may modify this Privacy & Security Policy from time to time. When we make material changes, we will update the "Effective date" and provide notice through the Site or other communication channels as required by law. Your continued use of the Site after the effective date constitutes your acceptance of the updated policy.